Return Policy

Here’s a draft for Ascend’s return policy:

Ascend Return Policy

At Ascend, we want you to love your Jesus-inspired apparel. If you're not completely satisfied with your purchase, we’re here to help!

Eligibility for Returns
Returns are accepted within 30 days of the delivery date.
Items must be in their original condition, unworn, unwashed, and with all original tags attached.
Sale or clearance items are final sale and cannot be returned.
Return Process
To initiate a return, email us at ascendclothings@gmail.com with your order number and reason for return.
Once your return is approved, we will provide you with a return address and further instructions.
Please ensure the item is securely packaged to prevent damage during transit.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or we made an error with your order.
We recommend using a trackable shipping service to ensure your return reaches us safely.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 7-10 business days.
Exchanges
If you need a different size or style, please follow the return process and place a new order for the replacement item.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us at ascendclothings@gmail.com within 7 days of delivery. Include photos of the issue so we can resolve it promptly.
Thank you for choosing Ascend. We appreciate your support and are here to help with any questions or concerns.